The answer exists somewhere. It might be in a project document, a wiki page, a discussion thread, or the code itself. Finding it means remembering where to look, and sometimes knowing who to ask.
AI search tools help employees ask questions in everyday language and retrieve relevant information from company sources.
Choosing the right tool starts with understanding what your team needs to find. An employee looking for an expense policy and an engineer tracing a payment flow have different requirements.
Match the search tool to the information: CodeAlive and Sourcegraph are candidates for understanding code across repositories. Glean addresses search across workplace applications. Guru adds knowledge verification and ownership workflows. Choose according to the questions employees need answered, then test whether the product retrieves evidence that actually supports its response.
Start with the workspace your team already uses: Notion Enterprise Search is relevant for Notion users, while Atlassian Rovo connects search with Jira and Confluence. Slite combines documentation with AI answers. Existing adoption can simplify rollout, but verify connector coverage and plan requirements before assuming a product can search all your company knowledge.
Evaluate control alongside answer quality: Onyx offers self-hosting options for organizations that want control over deployment. Every shortlisted product still needs testing for permissions, source freshness, conflicting information, and unsupported answers. Measure the time employees need to reach a verified answer, including checking citations and correcting mistakes, rather than response speed alone.
A search pilot should include questions whose answers changed recently, require several sources, or are absent from the available records. Those cases reveal more than a demonstration built around clean documentation. They also help distinguish a retrieval problem from a knowledge-maintenance problem that software alone will not resolve.
Tool | Main search focus | Suitable starting point | Main fit constraint |
|---|---|---|---|
Code relationships and research across repositories | Engineering teams investigating unfamiliar systems | Specialized code context rather than general workplace search | |
Information across connected applications | Organizations with knowledge spread across departments | Requires assessment of connectors, permissions, and rollout scope | |
Enterprise search with knowledge verification | Teams maintaining policies and operational guidance | Verification requires ownership and ongoing review | |
Notion content and connected applications | Teams already working in Notion | Coverage depends on connectors and search configuration | |
Atlassian knowledge and connected sources | Teams using Jira and Confluence | Connector coverage determines what can be retrieved | |
Precise code search and AI investigation | Engineering teams searching many repositories | Does not replace a general company knowledge base | |
Enterprise search with self-hosting options | Organizations with deployment and customization requirements | Self-hosting adds operational responsibilities | |
Internal documentation and connected knowledge | Teams building a maintained company wiki | Cross-tool search depends on the selected plan |
It is reasonable to use CodeAlive if engineers need to see how the behavior is distributed across files, dependencies, tests, and services.
CodeAlive utilizes semantic search, keyword search, and code relationships graph. CodeAlive's Deep Research tool responds to questions between repositories and provides a report with references to the implementation. Coding assistants and agents can provide context via API and MCP connections too.
That means CodeAlive would be useful when onboarding or investigating an issue and finding a function is not enough. The investigation of the payment flow, for instance, will require following API requests through multiple services and understanding which tests are covering each step.
While evaluating the tool, try to ask a question that goes beyond the bounds of service. Check if CodeAlive finds a call chain, the right files, and distinguish observation from assumption about the system.
Glean offers enterprise search across applications within a company. Glean makes it easier for employees to find information irrespective of where it is housed without changing permissions on the data sources.
This comes in handy especially when the knowledge is scattered across various departments within the company. An answer to a problem could involve accessing a plan, conversation, and the decision made elsewhere.
Glean would be a good choice especially when that fragmentation affects the entire company. Glean does not only offer a search tool but a search experience across sources.
Test questions to ask: Questions that involve information from various applications. Relevant results and source freshness. Different user permissions results.
Guru becomes useful when there is available information, but it is hard to determine which guidance is valid and up-to-date.
Guru unites AI-based search with workflows of ownership and verification. While responses from Guru contain sources, the verification features allow handling the status of the knowledge itself.
The difference is important for the evolving procedures. An employee in the support team who has found the outdated refund policy will need not only the relevant excerpt but also the valid one and confirmation of its validity.
Guru becomes a good tool for evaluation if used for checking the content managed by teams working on the operational guidance and internal policies with defined owners. Nevertheless, the software will not be able to solve all policy-related issues. Someone still will have to be responsible for the review and correction of the material.
Evaluate Guru with the example of the outdated procedure and the correct one. Consider the response, its citations, and verification status.
Notion Enterprise Search becomes a logical first step where Notion already occupies a considerable market share for company documentation.
Notion Enterprise Search gathers data from the workspace and linked apps, such as Slack, Google Drive, and Jira. Company-based answers feature references, while users may limit their queries to certain sources or workspaces.
It gives a straightforward solution to testing more complex search without involving an additional tool for employee search.
Source selection requires consideration. Notion search can gather information from the web, and hence an internal policy question needs to be limited to company-related information only.
Notion Enterprise Search is a much less intuitive initial step where the company does not utilize Notion very much. Connector coverage needs to be verified first.
Perform a test using two sources, a Notion project page and a connected one. Make sure that both sources contribute to the answer and that updates are taken into account.
Atlassian Rovo can be considered in cases where the project information is distributed among Jira issues, Confluence pages, and other workplace applications connected to them.
Rovo offers search, chat, and agents functionality with connectors providing information beyond Atlassian solutions. The applicability of Rovo is at its peak if your company is already using Jira and Confluence for keeping track of work and decisions.
The example of a good question would be related to the history of the project. It can involve a Confluence page describing the first plan and subsequent activities in Jira reflecting some change. Thus, the response should not just copy the source text but should reflect the timeline.
Rovo will cover as many sources as it has connectors. Make sure that you examine the set of supported content and access methods for each of the workplace applications which you plan to use.
For teams whose major task is to trace implementation details across the code repositories, you should also consider specialized code search solutions. While project documentation tells about intentions, code reveals what the system actually does.
Deep Search from Sourcegraph will be pertinent if the software developer needs AI-based investigation as well as exact code searching.
In other words, the product integrates an agent for code research and search features allowing exact matching and regular expressions. This means that engineers will have several options for investigating the same system in terms of locating an existing identifier and looking through its context.
As an example, engineers may look up an error message and trace the ways of its emergence in services. The assessment will evaluate not only the found code but also the explanation, as even a valid one can fail to take into account an important branching point.
Sourcegraph will be considered for engineering purposes if code searching is an ongoing activity. It does not substitute the general knowledge base in case of company policies or business documents.
Consider the relevance, completeness, and ease of code inspection regarding the exact search and the architectural issue whose solution is known to your engineers.
Onyx should be taken into account if deployment control is necessary and your organization is capable of running the search infrastructure.
Onyx provides open-source enterprise search and an AI assistant, with self-hosting possible and multiple model choices. Among the connected sources, you have office applications like Slack, Confluence, SharePoint, Google Drive, and Jira.
Your choice is based not only on where your software will be deployed. The self-hosted solution requires maintenance of connectors, indexing, access control, monitoring, and updates.
Inquire about the features that are supported by the version you are going to deploy. Check the permission handling and model integration instead of assuming all the capabilities are included in every deployment.
Onyx is not the easiest solution for a team that needs a service requiring minimal maintenance effort.
While testing the service, you need to assess its performance and maintenance effort. Include document modification, document deletion, and permission changes in the test set.
Slite is a good option when the team requires maintaining a knowledge base and providing responses using the documentation.
The Slite Ask tool provides answers along with source documents. The documentation verification process of Slite prioritizes verified information and puts outdated information at the bottom.
There are significant differences in the available plans. The documentation of Slite distinguishes the Ask tool available in the Basic plan with the Slite Agent in the Pro and Enterprise plans where the search covers the connected applications.
Slite can pay a valuable role in onboarding support, periodic processes, and team documentation. The evaluation of Slite can include checking if new hires get the answers even if they do not know the folder structure of the wiki.
When the main need is the code analysis process, Slite is less suitable. When the information is scattered across different applications, the teams should verify the coverage of connectors in the plan.
The documentation gap is important to identify during the trial. It needs to be checked whether Slite highlights the documentation gap rather than giving an unsupported response.
Test AI search engines based on real questions asked by employees and a precise definition of a right answer.
Create an evaluation set that consists of queries, simple look-ups, complex queries that require several sources, recently updated information, and queries with no known answers. Ask experts to determine what references an acceptable answer must include.
Evaluate each answer according to practical considerations:
For code-related searches, verify whether the answer refers to the correct version of the repository. For business-related queries, separate company policy from mere discussions.
Evaluate how long it takes to find the verified answer. A quick but erroneous answer that directs employees to the wrong sources will cost even more effort.
Test connector behaviors, access management, and updates prior to scaling searches to cover organizational data.
The name of a connector does not imply the types of content it covers or the speed of updates. Get answers about comments, attachments, archived files, deletions, and the sources needed by your organization.
Prove the correctness of access controls using distinct accounts. All restricted data should be protected from being mentioned in answers, titles, summaries, and other search elements. Test the case when a user no longer has the right to access data, not only initial configurations.
Freshness should be tested directly – make changes to some document, ask the question once again, analyze the used version of the content, and finally delete the document, ensuring that search behaves correctly.
Finally, determine who will be responsible for fixing errors in answers and connector problems. Your employees need someone to contact, and administrators need to have access to the source of the error.